Support

Talk to a person

Questions about an invoice, a payment that looks wrong, verification, or a payout request all start here. Every message becomes a ticket that an administrator can review.

Never send card numbers, PINs or banking passwords.

Include a reference

An invoice number or payment reference lets us find the exact record instead of guessing.

What to expect

Requests are reviewed in the order they arrive. Payment and payout exceptions are prioritised over general questions.

Never send sensitive credentials

Do not send card numbers, card security codes, PINs, banking passwords, or one-time codes. We will never ask for them.